The right service, in the right place.
Start with the province or territory for regional services, or choose a city for local tasks. Federal guides are available across Canada. Regional health and driving guides use the instructions of the named province or territory.
All provinces and territories
City service directories
18 cities in this first collection, including every provincial and territorial capital. More municipalities can be added after their official routes are reviewed.
Calgary
Calgary’s 311 page brings together contact options, request tools and a service-request map.
Explore servicesPrince Edward IslandCharlottetown
Charlottetown’s resident-services navigation separates water and sewer contacts, permit forms, and waste information.
Explore servicesAlbertaEdmonton
Edmonton separates 311 requests, address-based waste calendars and property accounts.
Explore servicesNew BrunswickFredericton
Fredericton’s resident-services directory brings together everyday municipal information, including waste services.
Explore servicesNova ScotiaHalifax
Halifax Regional Municipality’s 311 page routes a broad set of municipal questions, including property taxes, collection and street maintenance.
Explore servicesNunavutIqaluit
Iqaluit’s resident directory is the starting point for local services.
Explore servicesOntarioMississauga
Mississauga’s services-and-programs directory provides a municipal starting point, with dedicated routes for property taxes and building permits.
Explore servicesQuebecMontreal
Montréal’s English service hubs separate collection information from municipal tax accounts.
Explore servicesOntarioOttawa
Ottawa’s 3-1-1 hub separates requests, contact options, payments and request tracking.
Explore servicesQuebecQuebec City
Québec City offers an English online-services gateway, while the reviewed service-centre and waste-collection detail pages are in French.
Explore servicesSaskatchewanRegina
Regina’s home and property section connects waste collection with residential tax and assessment information.
Explore servicesNewfoundland and LabradorSt. John's
St.
Explore servicesOntarioToronto
Toronto provides separate waste guidance for houses, apartment buildings and non-residential properties, so start with the appropriate property type.
Explore servicesBritish ColumbiaVancouver
Vancouver’s homepage organizes tasks around paying, applying, finding information and reporting issues.
Explore servicesBritish ColumbiaVictoria
Victoria groups household services under Home & Property.
Explore servicesYukonWhitehorse
Whitehorse’s online-services page connects readers to municipal accounts and waste tools.
Explore servicesManitobaWinnipeg
Winnipeg’s 311 gateway is the starting point for general city-service requests and contacts.
Explore servicesNorthwest TerritoriesYellowknife
Yellowknife’s Report an Issue page explains the Click and Fix YK route and identifies issues handled outside that tool.
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