People & offices

Find the right person.
Reach the right office.

A local service desk, your representative, or a federal department. Start with what you need, and we’ll help you find the official route.

Browse members by province and riding

Looking for an election date or polling place? Explore elections and voting.

Federal people and services

Find your MP, contact a senator, or reach the department that handles your request.

Find your Member of Parliament

Find your federal Member of Parliament using the House of Commons directory. Search by postal code, constituency or name, then use the member’s official profile for their public office details. A federal MP and a provincial representative are different people with different responsibilities.

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Find senators and their public offices

Use the Senate’s official directory to find current senators and their public contact information. Start with the relevant profile and the subject you want to raise. The Senate directory is separate from the House of Commons MP lookup.

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Contact a federal department or service office

Canada.ca’s contact directory separates benefits, taxes, immigration, passports and other departments. For general help finding a federal service, call 1-800-622-6232 (1 800 O-Canada). For a specific case, use the program’s own contact instructions.

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Government roles: MP, mayor, councillor and service staff

An MP represents a federal constituency in the House of Commons. A mayor and councillors work at the municipal level; their powers depend on provincial or territorial law and the municipality. Service departments handle day-to-day requests. Use the responsible department for a transaction, and the representative’s office for a representation or policy enquiry.

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Your province or territory

Every province and territory has its own legislature. Open the official member directory for current names, constituencies and public office contacts.

Ontario

Find an MPP and choose their constituency, legislative or ministry office contact.

Find your representative

British Columbia

Use the community lookup to identify the relevant constituency and member.

Find your representative

Alberta

Use the member directory and constituency profile for public contact details.

Find your representative

Saskatchewan

Select a member for their biography and contact information; a full MLA contact list is also linked.

Find your representative

Manitoba

Use the alphabetical or constituency listing; the page also links to the official MLA finder.

Find your representative

Quebec

Choose the list of MNAs in office, then the relevant member and office contact.

Find your representative

New Brunswick

Search the current member directory or follow its Find My MLA link.

Find your representative

Nova Scotia

The official current member directory lists names, constituencies and links to MLA profiles.

Find your representative

Prince Edward Island

Filter the official directory by constituency, then select a member for contact details.

Find your representative

Newfoundland and Labrador

The current-member table lists districts, office phone numbers and constituency-office email addresses.

Find your representative

Yukon

Use the current-member profiles and the linked electoral-district lookup.

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Northwest Territories

The official current member directory lists names, constituencies and links to MLA profiles.

Find your representative

Nunavut

Select an MLA’s photo for biography and full contact information; the page also links to constituencies.

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City halls and local offices

Service enquiries and council enquiries follow different routes. These first four contact guides include checked public phone numbers; more locations are available through the city and municipal directories below.

Toronto City Hall, council and service contacts

For Toronto municipal service questions, use 311 locally or 416-392-2489. For a policy concern or representative enquiry, use the separate mayor and council route. City Hall is at 100 Queen Street West. Confirm the actual service counter and opening hours before visiting.

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Ottawa City Hall, council and service contacts

For Ottawa municipal service questions, use 311 locally or 613-580-2400. For a policy concern or representative enquiry, use the separate mayor and council route. City Hall is at 110 Laurier Avenue West. Confirm the actual service counter and opening hours before visiting.

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Vancouver City Hall, council and service contacts

For Vancouver municipal service questions, use 311 locally or 604-873-7000. For a policy concern or representative enquiry, use the separate mayor and council route. City Hall is at 453 West 12th Avenue. Confirm the actual service counter and opening hours before visiting.

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Calgary City Hall, council and service contacts

For Calgary municipal service questions, use 311 locally or 403-268-2489. For a policy concern or representative enquiry, use the separate mayor and council route. Confirm the actual service counter and opening hours before visiting.

Find the right office

More cities and municipalities

Victoria

Victoria groups household services under Home & Property. Start with the waste page for collection information or the property tax page for payment guidance. Use the separate Service Requests page when reporting a municipal issue, rather than treating a tax enquiry and a collection problem as the same task.

Browse city services

Edmonton

Edmonton separates 311 requests, address-based waste calendars and property accounts. The 311 gateway includes request tracking, while the collection calendar page points to WasteWise and printable schedules. Property owners can use the tax hub to reach MyProperty and review the city’s payment information.

Browse city services

Regina

Regina’s home and property section connects waste collection with residential tax and assessment information. The waste hub distinguishes garbage, recycling and composting and includes a damaged-cart route. For a municipal problem, use the city’s service-request page; for an account or assessment question, begin with the tax hub.

Browse city services

Winnipeg

Winnipeg’s 311 gateway is the starting point for general city-service requests and contacts. Waste information has its own collection, recycling and disposal sections. Building projects follow a separate development and building permit process, with application requirements and plan-review resources on the city’s planning website.

Browse city services

Quebec City

Québec City offers an English online-services gateway, while the reviewed service-centre and waste-collection detail pages are in French. Service centres cover several municipal enquiries. The collection hub separates material types and collection problems, helping readers reach the relevant city guidance without assuming every service is available in English.

Browse city services

Fredericton

Fredericton’s resident-services directory brings together everyday municipal information, including waste services. Building permits sit in a separate business and development section. Use the waste hub for collection and recycling topics, and the permit page to find the application process before beginning a building-related enquiry.

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Halifax

Halifax Regional Municipality’s 311 page routes a broad set of municipal questions, including property taxes, collection and street maintenance. Its waste hub provides calendar and sorting tools, while the tax page separates bills, payments and address changes. Choose the specific service first, then use 311 for the appropriate contact route.

Browse city services

Charlottetown

Charlottetown’s resident-services navigation separates water and sewer contacts, permit forms, and waste information. The reviewed water page addresses water and sewer problems specifically; it is not a general 311 portal. Start with the city gateway for the appropriate department and consult the linked service guidance before acting.

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St. John's

St. John’s directs residents to a separate Curb It website for waste schedules, sorting and cart information. Property tax and assessment guidance remains on the main city website. The homepage also links to Access St. John’s, but its interactive request workflow was not tested during this directory review.

Browse city services

Whitehorse

Whitehorse’s online-services page connects readers to municipal accounts and waste tools. Its waste hub distinguishes collection information from facility and sorting resources, while the property page covers tax and utility accounts. These routes were reviewed through official web content because the direct website request was blocked during checking.

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Yellowknife

Yellowknife’s Report an Issue page explains the Click and Fix YK route and identifies issues handled outside that tool. Waste management and property assessment each have their own hubs. Use the issue page for routing a concern, and the dedicated service pages for collection or property-account information.

Browse city services

Iqaluit

Iqaluit’s resident directory is the starting point for local services. The garbage page combines pickup information with landfill guidance. Business forms and permits are listed separately in the business section; readers should use the named form or city contact rather than assume the directory contains a complete building-permit application process.

Browse city services

Montreal

Montréal’s English service hubs separate collection information from municipal tax accounts. Its contact page covers online contact, issue reporting and municipal service points. Begin with the relevant hub, then follow the city’s location-specific instructions where prompted, instead of applying one neighbourhood’s collection or service information across Montréal.

Browse city services

Mississauga

Mississauga’s services-and-programs directory provides a municipal starting point, with dedicated routes for property taxes and building permits. The tax hub separates account documents, payments and adjustments. The building page explains the application sequence and preparation steps, making it a useful next stop for a proposed renovation or construction project.

Browse city services

Find another local authority

Official provincial and territorial directories can help identify the local council or administration. This guide does not yet maintain a phone number or representative profile for every municipality.

Who does what?

MP or senator

Federal parliamentary representatives. Use their public office for a representative enquiry. Use the relevant federal department for a passport, tax account, immigration application or benefit transaction.

MPP, MLA, MNA or MHA

These titles identify members of a provincial or territorial legislature. Start with the jurisdiction’s member directory. A provincial representative and a federal MP are separate roles.

Mayor or councillor

Local elected representatives. Use the council’s official route for a policy concern, ward enquiry or participation in a council meeting. Meeting submissions can have their own instructions.

City service desk or department

The practical starting point for a local service request, such as waste, a water account, a permit or a street issue. Check the responsible local authority; services and office locations vary.

A useful first message

State the service or issue, the municipality or constituency, what you have already tried, and the help you are seeking. Ask which office is responsible if you are unsure. Keep any case identifiers for the office’s secure process.

Ask the chat below to explain a role or help you choose the right contact. It can explain the published routes; it does not contact officials, access your file or submit a request.

Current names, from official directories

Representatives and staff can change after elections, resignations or portfolio changes. Our member directory contains dated, source-checked names and ridings, alongside official lookup links. Its regional pages identify any roster gaps or election transitions. City-office locations do not establish riding boundaries. Contact guides show their own source review dates.