Contact a federal department or service office
How do I contact the right Government of Canada office?
Canada.ca’s contact directory separates benefits, taxes, immigration, passports and other departments. For general help finding a federal service, call 1-800-622-6232 (1 800 O-Canada). For a specific case, use the program’s own contact instructions.
Where to begin
- Choose the program or department in the official contact directory.
- Use the program-specific phone, online or office route shown there.
- For general navigation, call 1-800-622-6232; the published hours are weekdays, 8 am to 5 pm in your local time, excluding statutory holidays.
- Keep account access and private documents within the official service.
Before you open the official service
- The topic you need help with and the level of government responsible
- Your riding, ward or municipality, if relevant
- A short explanation of the outcome you are asking for
Check the office’s current contact instructions before sending a message or visiting.
What to check for your situation
Use the current official directory for names and office contacts, especially after an election. A representative enquiry is not an application, appeal or service request, and does not guarantee a decision. Check appointments and hours before travelling.
Names, contact details and office arrangements can change. Check the linked official directory for the current office holder and route.
Public office contacts
Official sources
canada.ca · Official websiteCanada.ca — Government contactsThe directory groups program and department contacts, plus MP, Senate and government employee directories.Checked
Prepared by Active K Digital from the linked public guidance. Read our source approach.