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Calgary · Alberta / People & government offices

Calgary City Hall, council and service contacts

Prepared by · Sources checked

How do I contact Calgary City Hall or council?

For Calgary municipal service questions, use 311 locally or 403-268-2489. For a policy concern or representative enquiry, use the separate mayor and council route. Confirm the actual service counter and opening hours before visiting.

Where to begin

  1. Decide whether you need a city service desk or an elected representative.
  2. For an ordinary local service question, call 311 locally or 403-268-2489.
  3. For a council enquiry, open the official mayor and council contact route and select the relevant office.
  4. Check which location handles your task and whether an appointment is needed before visiting.

Before you open the official service

  • The topic you need help with and the level of government responsible
  • Your riding, ward or municipality, if relevant
  • A short explanation of the outcome you are asking for

Check the office’s current contact instructions before sending a message or visiting.

What to check for your situation

Use the current official directory for names and office contacts, especially after an election. A representative enquiry is not an application, appeal or service request, and does not guarantee a decision. Check appointments and hours before travelling.

Names, contact details and office arrangements can change. Check the linked official directory for the current office holder and route.

Public office contacts

Calgary city services

403-268-2489

Local short number: 311

Check contact details and hours

Official sources

Prepared by Active K Digital from the linked public guidance. Read our source approach.