Ask Service Canada to reconsider an EI decision
How do I challenge an EI decision before an appeal?
Start with Service Canada when you disagree with an EI decision. A reconsideration is the review before an appeal. The usual request deadline is 30 days after the decision was communicated to you.
Where to begin
- Read the decision and note when it was communicated to you.
- Give Service Canada any new information that could change the decision as soon as possible.
- If you still seek reconsideration, complete, print and sign the form linked from the official guide.
- Deliver the request to Service Canada in person or by mail within the stated deadline. Explain any late request.
- Read the written reconsideration decision. A further challenge uses the separate EI Board of Appeal route.
Before you open the official service
- Decision and communication date
- Relevant new evidence
- Signed reconsideration form
Keep your actual documents and account details off this website. Use the official service’s current checklist before applying.
What to check for your situation
There is no reconsideration fee. Service Canada decides whether to accept a late request; this guide does not predict the outcome.
Fees, processing times and document rules can change. This page helps you navigate; it does not confirm eligibility or replace the government’s instructions.
Official sources
Prepared by Active K Digital from the linked public guidance. Read our source approach.