Replace a lost Ontario health card
How do I replace a lost Ontario health card?
The replacement route depends on whether your Ontario card is a photo card or an older red-and-white card, whether it has expired, and whether your name or address changed. A valid photo card with unchanged name and address has a telephone replacement route.
Where to begin
- Identify the card type, expiry and whether your name or address changed.
- For an unexpired photo card with unchanged name and address, use ServiceOntario’s telephone replacement route.
- For an expired photo card, changed name or address, or a red-and-white card, follow the applicable ServiceOntario visit and document instructions.
Before you open the official service
- Card type and expiry status, without entering the card number here.
- Whether your name, address or citizenship/immigration status changed.
Keep your actual documents and account details off this website. Use the official service’s current checklist before applying.
What to check for your situation
Do not assume the telephone route applies to every lost card. An expired card and a red-and-white card require different document preparation.
Fees, processing times and document rules can change. This page helps you navigate; it does not confirm eligibility or replace the government’s instructions.
Official sources
Prepared by Active K Digital from the linked public guidance. Read our source approach.